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Entrepreneur Services

Empowering Small Businesses with AI: Transforming Customer Service

May
6
2025
Tue, May 6 10:00 AM to 3:00 PM
Topic: Customer Relations

Join us during National Small Business week for an insightful workshop designed to help small businesses leverage AI-powered chatbots to enhance customer service, improve efficiency, and boost engagement.

What You’ll Learn:

  • The power of AI in customer service and how it can transform your business.
  • The fundamentals of AI chatbots, including rule-based and machine-learning models.
  • Step-by-step guidance on designing, building, and deploying an AI chatbot.
  • Best practices for testing, improving, and maintaining your chatbot.

Agenda Highlights:

  • AI in Customer Service – Discover why AI is revolutionizing business interactions.
  • Understanding AI Chatbots – Learn about chatbot types, key components, and functionalities.
  • Building Your AI Chatbot – Hands-on insights into chatbot platforms like Signal Integrity Solutions and Dialog flow.
  • Testing, Deploying & Maintaining – Practical strategies to ensure chatbot effectiveness.
  • Q&A & Raffle Drawing – Engage with experts and get a chance to win a free one-year chatbot subscription!

Whether you're new to AI or looking to enhance your customer service strategy, this interactive workshop will equip you with the knowledge and tools to take your business to the next level!

Refreshments Provided - Break at 12:00 PM

Raffle Prize: Free one-year subscription to Signal Integrity Solutions Chatbot

Register Online Here

Speaker(s): Subu Sahasranamam – AI & Customer Experience Expert

Co-Sponsor(s): Suncoast Credit Union


Fee: No Cost

Phone: 813-204-9267 ext. 62013

Location

Hillsborough County Entrepreneur Services
Entrepreneur Collaborative Center
2101 East Palm Ave Tampa, FL 33605-3915